Limited Manufacturers Warranty:
1. For one year from the date of original purchase, Options Plus,
Inc. warrants to the purchaser of the dog kennel that, should
it prove defective by reason of improper workmanship and/or material,
Options Plus, Inc. will repair or replace, at its option, any
defective part of the dog kennel, without charge for the part
or for shipping. Replacement parts are warranted for the remainder
of the original period. 2. This warranty does not cover defects
in the wire enclosure caused by any animal, any physical abuse
to or misuse of the dog kennel, any damage caused by the original
purchaser or any third party, or any defects arising or discovered
more than one year from the original retail purchase date. 3.
Steps to obtain warranty service: Step 1: The purchaser must call
Options Plus, Inc. at 740-694-9811, to report the alleged defect
to a customer service representative or obtain missing parts.
Step 2: The customer service representative will determine if
the defect is covered by this warranty, and if it is, will authorize
and instruct the purchaser in how to obtain corrective action.
Step 3: Options Plus, Inc. may require the purchaser to present
the sales receipt or other proof of purchase prior to authorizing
any return or replacement. No returns or replacements will be
permitted without proper authorization. If a return or replacement
is authorized, you may be requested to return the item to Options
Plus, Inc. or to make the item available for pick-up by Options
Plus, Inc.. 4. Any express warranty not provided in the warranty
document, and any remedy for breach of contract that, but for
this provision, might arise by implication or operation of law,
is hereby excluded and disclaimed. The implied warranties of merchantability
and of fitness for any particular purpose are expressly limited
to a term of one year. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may
not apply to you. 5. Under no circumstances shall Options Plus,
Inc. be liable to purchaser or any other person for any special,
incidental, or consequential damages, whether arising out of breach
of warranty, breach of contract or otherwise. Some states do not
allow the exclusion or limitations of incidental or consequential
damages, so the above limitations or exclusions may not apply
to you. 6. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
7. All returns will be made at the customers expense. 8. All returns
are subject to a 25% restocking fee. 9. All custom ordered kennels
with customer specified sized panels are non-returnable.
